Tele-Communicator II- Shift Leader

The Tulsa County Sheriff’s Office is now accepting applications for the position of

Tele-Communicator II- Shift Leader

This position serves as a working supervisor. In addition to working a dispatch position, performing the full range of Communications Dispatcher call taking and dispatching functions. Supervisors also direct and supervise subordinate staff, including assigning and delegating work projects, scheduling employees to ensure proper staffing levels are maintained, and performance management including evaluating work performance, coaching, mentoring and/or implementing corrective action for performance and conduct issues.


• Oversees the day to day operations, activities and personnel on an assigned shift to ensure compliance of established guidelines, procedures, and policies, ensures appropriate staffing levels are maintained, creates seating assignment roster and monthly schedule, ensures that weekly payroll is correct for that shift and all time off and compensation slip are submitted in a timely fashion.
• Communicates regularly with supervisor about departmental issues, employee concerns and problems, assists with training of employees, identifies issues and implements basic corrective actions including oral counseling and written counseling, discusses need for further corrective action with Operations Coordinator.
• Ensures the operational readiness of equipment related to 911 emergency telephone system user and affiliated agency radio systems, and the department’s computer aided dispatch (CAD). Makes minor repairs to communication systems, analyzes problems and makes referral to appropriate sources of service. Prepares record requests and information subpoenaed for court.
• Assists with the division’s administrative responsibilities to include gathering data for statistical analysis, creating and reviewing policy and procedures, and assist with the completion of strategic management plan goals.
• Other duties as assigned.

Applicants should meet the following requirements:

• High School Diploma or GED
• Associates Degree by an accredited college or university (according to TCSO policy)
• 5 years of Emergency Communications experience, or equivalent combination of education and experience.
• NCIC & APCO certification required within 6 months

Salary, Benefits and Hours

Salary: $3678.00/Month
Tulsa County Benefits
Shifts are 0645-1445, 1445-2245, 2245-0645 (Must be able to work any shift, Days off to be determined)

For Full Job Description Click Here

The Tulsa County Sheriff’s Office is an Equal Opportunity Employer
Applications from individuals with Felony Convictions will not be considered

How to Apply

Apply in person – Monday through Friday, between 8:00 a.m. and 4:00 p.m. at the Faulkner Building.

Apply Online- TCSO Online Application
(if you experience any issues with the above link, Click Here)

Printable Employment Application -Download a PDF document to be completed by hand, with this link.

Tulsa County Sheriff’s Office
Dave Faulkner Building
Human Resources
303 W. 1st Street
Tulsa, Oklahoma 74103