The Tulsa County Sheriff’s Office is now accepting applications for the position of
Under direct supervision during training period and under limited supervision thereafter, is responsible for simultaneously operating a multi-channel radio console and a multi-line telephone, while maintaining computer aided dispatch systems and other computer systems. Responsible for receiving, coordinating and disseminating critical information from various sources and maintaining radio contact with mobile/file units to monitor response, progress and any needed support. This position works in the Communications Center which is responsible for answering 9-1-1 calls in a 24/7 operation. Performs other duties as required.
Answers, evaluates and prioritizes incoming telephone calls, communicating effectively with various callers to obtain complete information to determine urgency and need for dispatching police, fire, towing and or medical response using a computer-aided dispatch (CAD) system, telephones, multi-channel radio, TDD for hearing/speech impaired, computer databases and maps.
Simultaneously maintains close contact with field units, communicating with department employees, other law enforcement and criminal justice agencies, emergency service providers and the general public to obtain and disseminate information. Inputs, updates, requests, transmits and querying information from a variety of sources to maintain current accurate records or to access databases for information, wants and warrant checks, intelligence and/or driver license and vehicle registration checks by typing on a computer keyboard. Operates an 800 MHz radio system with speed and accuracy. Must report to work on a regular and timely basis.
Required Skills, Knowledge and Abilities
High School diploma or GED. Ability to think and act quickly in emergency situations; ability to quickly and accurately obtain information and speak clearly over the telephone and radio; ability to work under stressful conditions; ability to work shifts, overtime, and emergency recall; ability to perform varied tasks simultaneously; ability to focus on task in noisy, distracting environment; ability to work in close contact with people in a secured environment; ability to learn geography, and ability to courteously and tactfully communicate with fellow workers, supervisors, and the public in giving and receiving information. * APCO certification preferred but required within 6 months of employment. There will be a computerized test administered which will test on a variety of exercises consisting of (but not limited to) data entry, call summarization, memory, recall listening and reading comprehension.
The Tulsa County Sheriff’s Office is an Equal Opportunity Employer
Applications from individuals with Felony Convictions will not be considered
How to Apply
Apply in person – Monday through Friday, between 8:00 a.m. and 4:00 p.m. at the Faulkner Building.
Tulsa County Sheriff’s Office
Dave Faulkner Building
303 W. 1st Street
Tulsa, Oklahoma 74103